Privacy Policy - IQ Boost Platform

1. Introduction

IQ Boost Platform ("we", "our", "us", or "the Platform") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, disclose, and safeguard your information when you visit our website and use our educational gaming platform.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws in the United Kingdom.

By using our Platform, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Data Controller Information

Data Controller: IQ Boost Platform

Contact Information:

Email: [email protected]
Data Protection Officer: [email protected]
Address: United Kingdom
Website: Contact Page

3. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Platform.

3.1 Information You Provide

Registration Information: Name, email address, and any other information you provide when applying for early access or creating an account
Contact Information: Information provided when you contact us through our contact form or email
Feedback and Communications: Any messages, feedback, or communications you send to us

3.2 Automatically Collected Information

Game Progress Data: Your Funny Score, game progress, achievements, and leaderboard position (stored locally in your browser)
Usage Data: Information about how you interact with our Platform, including pages visited, time spent, and features used
Device Information: Browser type, device type, operating system, IP address, and other technical information
Cookies and Tracking Technologies: Information collected through cookies, local storage, and similar technologies (see our Cookie Policy)

3.3 Third-Party Information

Analytics data from services like Google Analytics
Information from social media platforms if you connect your account

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Service Provision

To provide, maintain, and improve our Platform and services
To process your early access applications and manage your account
To track and display your game progress, Funny Score, and leaderboard position
To enable game functionality and unlock features based on your progress

4.2 Communication

To respond to your inquiries, comments, and requests
To send you important updates about our services (with your consent)
To provide customer support and technical assistance

4.3 Platform Improvement

To analyze usage patterns and improve user experience
To develop new features and games
To detect and prevent fraud, abuse, and security issues
To conduct research and analytics

4.4 Legal Compliance

To comply with legal obligations and regulatory requirements
To enforce our Terms of Service and other policies
To protect our rights, property, and safety, and that of our users

5. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal bases:

Consent: When you provide explicit consent for specific processing activities (e.g., marketing communications)
Contract Performance: To fulfill our contractual obligations to provide you with our services
Legitimate Interests: To improve our Platform, ensure security, and prevent fraud (where our interests do not override your rights)
Legal Obligation: To comply with applicable laws and regulations

6. Data Storage and Retention

Local Storage: Your game progress, Funny Score, and preferences are stored locally in your browser using Local Storage technology. This data remains on your device and is not automatically transmitted to our servers.

Server Storage: If you register for early access or create an account, we may store your registration information on our servers.

Retention Period: We retain your personal data only for as long as necessary to:

Provide you with our services
Comply with legal obligations
Resolve disputes and enforce our agreements

When data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

7.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Hosting and cloud storage providers
Analytics services (e.g., Google Analytics)
Email service providers
Customer support tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

7.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

Comply with legal processes
Respond to government requests
Protect our rights and property
Prevent illegal activities

7.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

8. International Data Transfers

Your data is primarily stored and processed within the United Kingdom and European Economic Area (EEA). If we transfer your data outside the UK/EEA, we will ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
Adequacy decisions by the European Commission
Other legally recognized transfer mechanisms

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Secure hosting infrastructure
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

10.1 Right of Access

You have the right to request a copy of the personal data we hold about you.

10.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

10.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances.

10.4 Right to Restrict Processing

You can request that we limit how we use your personal data.

10.5 Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

10.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

10.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at: [email protected]

We will respond to your request within one month (or two months for complex requests).

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

You can control cookies through your browser settings, but disabling certain cookies may affect Platform functionality.

12. Children's Privacy

Our Platform is designed for users of all ages. However, we take special care to protect children's privacy:

We do not knowingly collect personal information from children under 13 without verifiable parental consent
If we become aware that we have collected information from a child under 13 without consent, we will delete it immediately
Parents or guardians can review, request deletion of, or refuse further collection of their child's information
We recommend parental supervision for children using our Platform

If you believe we have collected information from a child, please contact us immediately at: [email protected]

13. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will:

Post the updated policy on this page
Update the "Last updated" date at the top
Notify you of material changes via email or Platform notification when possible

Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.

15. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom

We encourage you to contact us first at [email protected] to resolve any concerns before filing a complaint.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Data Protection Officer: [email protected]
General Inquiries: [email protected]
Phone: +44 20 7946 0958
Address: 145 Oxford Street, London, W1D 2HX, United Kingdom
Website: Contact Page